Privacy Policy

At Lakshan Furniture, we respect your privacy and are committed to protecting any information you share with us. This Privacy Policy explains what data we collect on lakshanfurniture.lk, how we use it, and the choices you have.

By using our website you agree to the practices described below. If you do not agree, please discontinue use of the site.

We only collect the information needed to answer your enquiries and fulfil your orders:

• Order & delivery details — when you place an order we collect your name, phone number, email, delivery address and (optional) postal code, the delivery location you pin on the map, and the items in your order. We use these to process, confirm, and deliver your order.
• Contact details you give us — such as your name, phone number, or message when you reach out via WhatsApp, our contact form, or the showroom.
• Usage data — anonymous information about which pages you visit, how long you stay, device type, and referring source. This is collected through Google Analytics only if you accept cookies.
• Technical data — your browser's IP address and basic request headers, used by our hosting provider for security and performance.

Card details are never entered on or stored by our website. When you pay online, you enter your card or installment details directly on the secure payment provider's page (PayHere or PayZy); we only receive confirmation that the payment succeeded.

We use cookies to remember your preferences and to understand how visitors use our site so we can keep improving it. Analytics cookies are only set after you click “Accept” on the cookie banner.

• Essential cookies — store your consent choice so the banner doesn't reappear on every visit.
• Analytics cookies (Google Analytics) — help us understand which products and pages are most useful to visitors. This data is aggregated and does not identify you personally.

You can clear cookies at any time through your browser settings. If you decline cookies, analytics tracking is disabled.

• To process, confirm, and deliver your orders, and to contact you about them.
• To send you an order confirmation by SMS and/or email.
• To respond to your enquiries about products, pricing, and delivery.
• To improve the layout, content, and performance of the website.
• To keep our site secure and prevent abuse.

We never sell your personal data. We never share it for advertising purposes.

We rely on a small number of trusted services to run the site and fulfil orders. Where an order is involved, we share only the details needed for that purpose:

• PayHere & PayZy — securely process your online card and installment payments. You enter your payment details on their pages, not ours.
• text.lk — sends your order-confirmation SMS to the phone number you provide.
• Google Maps — powers the delivery-location picker used to estimate your delivery charge.
• Google Analytics — for anonymous usage statistics (only with your consent).
• WhatsApp — when you click our WhatsApp button, your message is sent through WhatsApp's platform under their own privacy policy.
• Our hosting provider — stores and delivers the website to your browser.

Each of these providers has its own privacy practices, which we recommend reviewing on their respective websites.

You have the right to:

• Ask what information we hold about you.
• Request correction or deletion of any information you shared with us.
• Withdraw consent for analytics cookies at any time by clearing cookies and selecting “Decline” on the banner.

To exercise any of these rights, contact us using the details below.

The site is served over HTTPS and we keep our software up to date. Card payments are handled entirely by PCI-DSS-compliant payment providers (PayHere and PayZy) — your card number never touches our website. While no system is completely secure, we take reasonable measures to protect the information we collect.

We may update this Privacy Policy from time to time. The latest version will always be available at this URL, with the effective date shown below.

Last updated: July 2026